Job summary
Assistant Residences Manager at Four Seasons Resort Red Sea (Shura Island), responsible for owner relations, HOA administration, billing oversight and coordinating maintenance to ensure high service levels for residential owners.
Key responsibilities
- Act as primary contact between residents and hotel departments
- Maintain resident profiles and ensure personalized service
- Prepare for and attend HOA and committee meetings
- Manage HOA billing: issue statements, track payments, follow up delinquencies
- Produce monthly resident spend and utility aging reports from Opera
- Coordinate unit access, inspections and maintenance with Engineering
- Support staffing, training and disciplinary processes for residential staff
- Liaise with developer, vendors and local community representatives
Requirements
- Fluent written and spoken English and Arabic
- Knowledge of financial and HOA administration
- Proficient with Opera PMS, MS Office and financial systems
- Minimum 2 years' experience in branded residences or HOA/hospitality leadership
Benefits
- Basic monthly salary with live-out allowance and travel allowance if applicable
- Provided housing and transportation
- 30 days annual vacation
- 10 public holidays
- Annual paid home leave
- Medical and life insurance
- Complimentary meals during shifts
- Global complimentary Four Seasons room nights
Skills
Resident relationsHOA administrationFinancial reportingOpera PMSMS OfficeProject coordinationInspection & maintenance oversightEnglishArabic
Source: Workday. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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