Branch Manager

SIHAMCO · Riyadh

Full-timeOn-siteMid level21 Oct 2026
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Job summary

Branch Manager at SIHAMCO's LucaLand in Riyadh overseeing daily branch operations, guest experience, and dog welfare. The role leads the on-site team to maintain safety, hygiene and engaging visitor experiences.

Key responsibilities

  • Manage daily operations of the Luca Park branch
  • Maintain hygiene, safety, and guest experience standards
  • Train, lead, and motivate branch team members
  • Handle guest inquiries, complaints, and feedback
  • Oversee cash handling, inventory and daily reports
  • Coordinate promotions and events with operations and marketing
  • Ensure proper care and safety for visiting dogs
  • Monitor staff performance and prepare shift schedules

Requirements

  • 2–4 years' experience in a retail or related environment
  • Relevant diploma in management
  • Knowledge of pet safety, dog behavior, or dog park operations
  • Familiarity with POS and inventory management tools
  • Passion for pets, especially dogs
  • Energetic, proactive and hands-on
  • Strong communication and leadership skills

Benefits

  • Housing allowance and transport support
  • Medical insurance
  • Staff discounts on services and products
  • Competitive salary package
  • Pet-friendly work environment
  • Career development and internal growth opportunities

Skills

LeadershipCustomer serviceInventory managementPOS systemsSchedulingMicrosoft OfficeGoogle WorkspaceProblem solvingArabicEnglish

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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