Job summary
Ground Operation Officer at Ninja in Yanbu responsible for supporting daily last-mile delivery by receiving, organizing, verifying and handing orders to riders and drivers. The role maintains a safe, organized hub, supports peak periods and escalates operational issues.
Key responsibilities
- Receive, organize and verify orders for dispatch to riders and drivers
- Hand over orders to delivery riders and drivers accurately
- Maintain a safe, clean and organized hub environment
- Support operations during peak-demand periods
- Escalate operational issues to supervisors or relevant teams
- Coordinate with Order Care, Acquisition and warehouse teams
Requirements
- High school diploma or equivalent
- 1–2 years' experience in logistics, delivery, or operations
- Experience coordinating with drivers and following SOPs
- Knowledge of safety and security protocols in logistics
- Ability to work flexible shifts including evenings and weekends
- Basic computer skills (Microsoft Office, logistics software)
- Good attention to detail and time management
- Ability to work in a fast-paced environment
Skills
Last-mile logisticsOrder verificationShift coordinationSafety protocolsTime managementMicrosoft OfficeLogistics softwareDriver coordination
Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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