Information Technology Officer

Rotana Hotels · Madinat Al-Umal

Full-timeOn-siteMid level5 Nov 2026
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Job summary

Rotana Hotels (Dar Rayhaan by Rotana) in Madinat Al-Umal is hiring an Information Technology Officer. The role involves maintaining and securing computer hardware, handling repairs, managing inventory and documentation, and providing timely technical support to hotel users.

Key responsibilities

  • Monitor operation and security of computer hardware and systems
  • Serve as primary contact for servicing computers, printers and IT equipment
  • Maintain inventory levels of office and computer supplies
  • Keep hardware and software logs and documentation up to date
  • Document telephone system configuration and MPT lines
  • Perform repairs on PCs, printers, telephones and key lock systems
  • Process user access requests and authorizations
  • Respond to user requests with timely technical support

Requirements

  • Degree in Information Technology preferred
  • Previous experience in a similar IT role
  • Proven knowledge of operation and maintenance of IT equipment
  • Good command of English
  • Skilled in troubleshooting and fault rectification
  • Able to work calmly under pressure and in busy environments

Skills

IT supportHardware maintenanceTroubleshootingPC repairPrinter servicingTelephony systemsUser access managementInventory managementDocumentationEnglish

Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.

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