Saudi Directory

Integration Specialist

Ninja · Riyadh

On-siteMid level19 Oct 2026
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Job summary

Ninja in Riyadh is hiring an Integration Specialist to manage integrations between Ninja, its brands, and external partners. The role involves onboarding brands, troubleshooting integration issues, and ensuring smooth day-to-day integration operations.

Key responsibilities

  • Onboard and activate new and existing brands
  • Set up, configure, test, and maintain integrations
  • Coordinate with partners on branch mapping and menu setup
  • Troubleshoot API, menu sync, order flow, and availability issues
  • Monitor cancellations related to integrations and spot recurring issues
  • Manage high-impact and key-brand issues through to resolution
  • Keep accurate records and report recurring problems and improvements

Requirements

  • 2+ years in Integration, Technical Operations, Technical Support, or Partner Operations
  • Good understanding of APIs and third-party integrations
  • Experience troubleshooting integration-related technical issues
  • Experience working with external partners and cross-functional teams
  • Experience in E-commerce, Food Tech, Delivery, or SaaS is a plus

Skills

APIsIntegrationTroubleshootingPartner coordinationOnboardingMenu mappingOrder flowMonitoringTechnical supportConfiguration

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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