Job summary
Key Account Manager at Foodics based in Al Khobar, responsible for managing enterprise client relationships, driving revenue growth, and ensuring successful product adoption. The role focuses on client satisfaction, upselling and cross-selling, and coordinating with internal teams to deliver value.
Key responsibilities
- Manage and nurture relationships with enterprise and key clients.
- Identify upsell and cross-sell opportunities within accounts.
- Understand clients’ business needs and ensure successful product adoption.
- Drive revenue through renewals, negotiation, and account growth.
- Serve as primary client contact and advocate internally.
- Monitor account metrics, analyze performance, and report insights.
- Collect client feedback to inform product and service improvements.
- Collaborate with Sales, Onboarding, Marketing and Product teams.
Requirements
- Bachelor’s degree in Business, Marketing or related field
- Minimum 6+ years in key account management
- Experience in F&B, SaaS, ERP or tech industries
- Proven record driving revenue and managing enterprise accounts
- Strong communication, negotiation and presentation skills
- Ability to analyze data and develop actionable insights
- Fluency in Arabic and English
- Ability to work in a fast-paced, multi-priority environment
Benefits
- Inclusive and diverse workplace culture
- Competitive compensation with bonuses
- Potential for equity/shares
- Regular training and development
- Annual learning stipend
Skills
Key Account ManagementClient RelationshipSales NegotiationUpsellingCross-sellingData AnalysisPresentationCustomer SuccessArabicEnglish
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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