Saudi Directory

L2 Application Support Engineer (Integration & Middleware)

DXC Technology · Riyadh

Full-timeMid level11 Aug 2026
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Job summary

DXC Technology in Riyadh is hiring an L2 Application Support Engineer for integration and middleware. The role focuses on maintaining CP4I components, ACE, MQ, API Connect and Spring Boot services running on OpenShift, ensuring performance, availability and security.

Key responsibilities

  • Maintain health and reliability of the enterprise middleware layer.
  • Trace transactions from API Gateway through ACE to backend microservices.
  • Perform root cause analysis of middleware failures (MQ, ACE, Spring Boot).
  • Manage OpenShift resources, pod scaling, and platform stability.
  • Troubleshoot ACE flows, ESQL logic, and adapter connectivity.
  • Manage MQ queue managers, dead-letter queues and channel retries.
  • Resolve API Connect gateway, definition and security issues.
  • Analyze JVM thread/heap dumps and tune Spring Boot performance.

Requirements

  • Minimum 5 years experience in middleware or integration support.
  • Bachelor’s degree in Computer Science, Software Engineering, or related field.
  • Currently residing in Saudi Arabia.
  • Strong problem-solving for asynchronous and distributed transactions.
  • Preferred certifications: IBM CP4I Specialist, Red Hat OpenShift Specialist.

Skills

IBM CP4IApp Connect Enterprise (ACE)IBM MQAPI ConnectSpring BootRed Hat OpenShiftKubernetesJVM troubleshootingELK/SplunkMonitoring (Instana/Dynatrace/Prometheus)

Source: Workday. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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