Job summary
Manager, F&B & Retail Systems Design at Qiddiya Investment Company in Riyadh responsible for leading design and integration of business solutions for food & beverage and retail. The role defines end-to-end processes and ensures applications interoperate with enterprise platforms to support operations, finance and customer engagement.
Key responsibilities
- Lead functional design and delivery of F&B and Retail business solutions.
- Define end-to-end processes across operations, finance, customer engagement, and data platforms.
- Run solution design workshops with business, IT, vendors, and integrators.
- Ensure alignment of applications with enterprise platforms like SAP, Adaco, and Blackline.
- Support application selection, tender evaluations, and vendor assessments.
- Act as primary liaison and escalation point for cross-system business issues.
- Provide Level 2 support and assist in troubleshooting and stabilization.
- Mentor assistant managers and functional specialists; promote cross-team collaboration.
Requirements
- Bachelor's degree in IT, Computer Science, Business Information Systems or related field.
- 5–7 years' experience in application design, delivery and support in large enterprise environments.
- Strong background supporting F&B and Retail operations and related platforms.
- Experience designing solutions covering finance, inventory, customer engagement, and reporting.
- Familiarity with SAP, Adaco, Blackline, CRM, Loyalty and analytics platforms.
- Proven experience leading multi-stakeholder solution delivery initiatives.
- Experience working with vendors, system integrators, and enterprise application teams.
- Experience in hospitality, retail or large mixed-use destinations is desirable.
Skills
Solution designBusiness process mappingSAPAdacoBlacklineCRMLoyalty platformsData & analyticsVendor managementIntegration coordination
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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