Job summary
Operations Manager at ABB Academy in Riyadh responsible for building and running daily academy operations. The role covers training delivery, trainer management, curriculum readiness, learners, facilities, systems, safety and compliance while establishing processes and SOPs.
Key responsibilities
- Manage day-to-day academy operations covering learners, facilities, systems and safety
- Plan and oversee end-to-end training delivery and cohort lifecycle
- Coordinate and develop trainers, including credential and Train-the-Trainer programs
- Ensure curriculum quality, accreditation and LMS administration
- Drive customer interactions, events and enrollment processes
- Monitor KPIs, operational risks and continuous improvement
- Document processes and standard operating procedures
- Support delivery by working alongside the team in a hands-on capacity
Requirements
- Bachelor’s degree in Engineering, Business Administration, Education Management, or related field
- Minimum 7 years operations experience, preferably in training, education, industrial or tech environments
- Proficient in English and Arabic
- Working knowledge of LMS, scheduling tools, Microsoft 365 and Excel dashboards
- Familiarity with training accreditation frameworks and Saudi licensing requirements (e.g., TVTC, Masar, HADAF)
Skills
Learning Management SystemsScheduling toolsMicrosoft 365ExcelOperational managementCurriculum managementTrainer developmentCustomer engagementKPI monitoringAudit readiness
Source: Workday. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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