Operations Specialist

Taj HR · Jeddah

On-siteMid level18 Sept 2026
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Job summary

Taj HR in Jeddah is hiring an Operations Specialist to manage daily freight and logistics activities. The role oversees multimodal shipments, customs clearance, documentation and coordination with carriers and customers to ensure timely, compliant deliveries.

Key responsibilities

  • Manage end-to-end freight and logistics from booking to final delivery.
  • Handle and monitor air, ocean, and road freight shipments.
  • Prepare and review shipping documents (BL, AWB, invoices, packing lists).
  • Coordinate with carriers, freight forwarders, customs brokers, and warehouses.
  • Follow up on ETAs, customs clearance, releases, and deliveries.
  • Resolve shipment issues like delays, holds, damages, and documentation gaps.
  • Monitor shipment costs and ensure accurate invoicing documentation.
  • Prepare operations reports, KPIs, and performance dashboards.

Requirements

  • Bachelor's degree in Logistics, Supply Chain, Business, or related field.
  • 4+ years' operations experience in freight forwarding, logistics or 3PL.
  • Practical knowledge of air, ocean, and road freight operations.
  • Experience managing shipments from booking to final delivery.
  • Good understanding of customs procedures, Incoterms and documentation.
  • Strong shipment tracking, coordination and problem-solving skills.
  • Proficiency in MS Office, especially Excel; ERP/TMS/WMS preferred.
  • Ability to work with customers and cross-functional internal teams.

Skills

Freight forwardingCustoms clearanceAir freightOcean freightRoad freightShipment trackingMS ExcelTMS/WMS/ERPDocumentationKPI reporting

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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