Job summary
Ninja is hiring a Planning Specialist in Riyadh for its Planning & Fulfilment (Retail) team. The role owns manpower capacity planning for dark store operations, turning demand forecasts into shift-level staffing plans and tracking staffing accuracy and shortages.
Key responsibilities
- Build store- and shift-level manpower capacity plans from demand forecasts
- Create shift schedules to maximize utilization and minimize Cost Per Order
- Ensure planned shifts are uploaded and deployed; resolve gaps and escalate blockers
- Compare forecasted vs actual demand and staffing; identify root causes
- Monitor daily staffing shortages and publish the daily shortage report
- Maintain planning models, trackers and dashboards
- Prepare weekly planning reports and recommendations for the Planning Manager
Requirements
- 2+ years in workforce, operations, or capacity planning in quick commerce, retail, or logistics
- Experience converting demand forecasts into staffing requirements and shift plans
- Experience with shift scheduling and labor optimization under constraints
- Strong analytical skills and root cause analysis experience
- Advanced Excel skills
- Understanding of CPO drivers and labor cost structures
- Ability to coordinate with fulfilment and store teams
- Bachelor’s degree in Industrial Engineering, Operations Management, Statistics, Business Administration, or related
Skills
Workforce planningCapacity planningShift schedulingLabor optimizationForecast conversionRoot cause analysisAdvanced ExcelKPI reportingStakeholder coordination
Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.
Apply now