Job summary
Ninja is hiring a Returns Team Leader in Dammam to manage daily returns receiving, verification, inventory recording and disposition at the central warehouse. The role oversees team allocation, KPI monitoring and coordination with Quality Assurance and stock control.
Key responsibilities
- Lead daily receiving and processing of returned products in the central warehouse
- Verify returned quantities, item details, condition, reasons and supporting documents
- Record returns in WMS and maintain full traceability
- Investigate and resolve quantity, item, documentation and inventory discrepancies
- Segregate and classify returns by condition and approved disposition
- Coordinate with Quality Assurance for condition assessment when needed
- Allocate daily tasks and monitor team productivity, accuracy and attendance
- Prepare return records and daily/periodic operational reports; monitor return KPIs
Requirements
- 3–5 years relevant experience in warehouse operations, returns or inventory control
- Relevant warehouse, inventory or supply chain certification is an advantage
- Previous team leader or operational coordination experience preferred
- Strong knowledge of returns, receiving and inventory movements
- Experience using WMS and warehouse systems
- Leadership, communication, organization and problem-solving skills
- Ability to work in high-volume warehouse and support shift rotations and weekends
Skills
WMSInventory controlReturns processingStock reconciliationWarehouse operationsTeam leadershipReportingProblem solvingQuality coordinationShift coordination
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
Apply now