Job summary
Ninja in Riyadh is hiring a Returns Team Leader to manage daily returns receiving, verification, disposition and record-keeping in the central warehouse. The role leads the returns team, ensures WMS accuracy and coordinates with QA and Stock Control.
Key responsibilities
- Lead daily receiving and processing of returned products in the central warehouse.
- Verify returned quantities, item details, condition, reasons and supporting documents.
- Record returns in the WMS and maintain full traceability.
- Investigate and resolve quantity, documentation and inventory discrepancies with Stock Control.
- Segregate and classify returns by condition and approved disposition.
- Coordinate with Quality Assurance for condition assessments when needed.
- Allocate daily tasks and monitor team productivity, attendance and compliance.
- Prepare return records, operational reports and monitor return KPIs to support improvements.
Requirements
- 3–5 years in warehouse operations, returns, inbound or inventory control.
- Relevant warehouse/logistics/supply chain certification is an advantage.
- Prior team leader or operational coordination experience preferred.
- Strong knowledge of returns handling and inventory movements.
- Experience using WMS and warehouse systems.
- Understanding of damaged stock, expiry control and disposition processes.
- Leadership, problem-solving, communication and reporting skills.
- Able to work in fast-paced, high-volume warehouse and support shift rotations.
Skills
WMSInventory controlReturns processingWarehouse operationsTeam leadershipKPI monitoringReportingProblem solvingQuality assessmentStock reconciliation
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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