Job summary
TAWANTECH in Riyadh is seeking a Senior HAM Developer to implement and maintain ServiceNow Hardware Asset Management solutions. The role involves managing hardware asset lifecycle, integrating HAM with CMDB and ITSM modules, and producing reports to improve inventory visibility and compliance.
Key responsibilities
- Design, configure and customize ServiceNow Hardware Asset Management solutions.
- Implement and maintain HAM Pro capabilities and related modules.
- Manage hardware asset lifecycle: procurement, deployment, maintenance, transfer, disposal.
- Configure asset models, model categories, stockrooms and inventory processes.
- Integrate HAM with CMDB, Discovery, Procurement and other ITSM modules.
- Create and maintain workflows, Business Rules, Client Scripts, Script Includes and Flows.
- Develop reports and dashboards for inventory, utilization and compliance.
- Troubleshoot HAM issues and support testing, upgrades and deployments.
Requirements
- 3–5 years hands-on ServiceNow development experience with HAM focus.
- Proven experience implementing and configuring ServiceNow HAM Pro.
- Strong understanding of hardware asset lifecycle and ITAM processes.
- Familiarity with CMDB, Discovery and asset-to-CI reconciliation.
- Proficiency in JavaScript and ServiceNow scripting.
- Experience with Business Rules, Client Scripts, Script Includes and Flow Designer.
- Knowledge of REST APIs and integration techniques.
- Experience with data imports, testing, troubleshooting and documentation.
Skills
ServiceNowHAM ProJavaScriptFlow DesignerREST APIsCMDBDiscoveryBusiness RulesClient ScriptsIntegrations
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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