Job summary
TAWANTECH is hiring a Senior Specialist for Cybersecurity Production Support in Riyadh. The role involves supporting and maintaining SIEM, SOAR, VPN and security monitoring platforms to ensure availability, stability and effective incident response across enterprise environments.
Key responsibilities
- Provide production support for SIEM, SOAR, VPN, and security monitoring solutions.
- Monitor dashboards, alerts, and operational activities to ensure platform availability.
- Support Splunk SIEM use cases, log ingestion, correlation rules, and tuning.
- Manage SOAR workflows, playbooks, and automation processes.
- Support VPN infrastructure for secure remote and site-to-site connectivity.
- Execute Incident, Problem, and Change Management per ITIL practices.
- Perform root cause analysis for security incidents and platform issues.
- Participate in DR and BCP activities and maintain operational documentation.
Requirements
- Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field.
- 4–8 years experience in cybersecurity production support in enterprise or financial settings.
- Hands-on experience with SIEM, SOAR platforms, and VPN technologies.
- Strong understanding of cybersecurity operations, threat detection, and log analysis.
- Experience with ITIL Incident, Problem, and Change Management.
- Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO preferred.
- Basic scripting skills (Python, PowerShell, or similar) preferred.
Skills
SplunkSIEMSOARCortex XSOARVPNIPSecSSL VPNIncident ResponseLog AnalysisPython
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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