Job summary
Al-Watania Information Systems is hiring a remote ServiceNow Presales specialist in Saudi Arabia. The role leads technical sales for the ServiceNow platform, delivering demos, designing solutions, and advising enterprise customers through the sales cycle.
Key responsibilities
- Lead technical sales strategy for the ServiceNow platform.
- Collaborate with sales to gather customer requirements and IT operations context.
- Deliver technical presentations, demonstrations, and solution walkthroughs.
- Design ServiceNow-based solutions matching business and technical needs.
- Explain platform architecture, integrations, and implementation approaches.
- Support preparation of technical proposals, RFPs, and solution documents.
- Identify opportunities to automate workflows and improve efficiency.
- Act as a trusted technical advisor throughout the sales cycle.
Requirements
- Bachelor's degree in Computer Science, IT, Engineering, or related field.
- Minimum 6 years in ServiceNow technical consulting, pre-sales, or implementation.
- Deep knowledge of ServiceNow architecture and CMDB data model.
- Strong understanding of ITSM processes and ITIL practices.
- Familiarity with integrations: Web Services, SSO, OAuth, APIs.
- Experience with JavaScript on the ServiceNow platform.
- Ability to deliver technical presentations and solution discussions.
- Required certifications: ServiceNow CSA and at least one CIS (ITSM/ITOM/CSM).
- ITIL v4 Foundation certification preferred.
Skills
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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