Soft Services Specialist

JASARA PMC · Riyadh

On-siteMid level30 Sept 2026
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Job summary

JASARA PMC is recruiting a Soft Services Specialist in Riyadh to oversee soft services across Qiddiya facilities. The role involves managing cleaning, waste, pest control, landscaping, contractor performance and ensuring health, safety and service quality.

Key responsibilities

  • Coordinate and monitor daily soft services across assigned facilities and public areas.
  • Ensure cleaning, housekeeping, waste management, landscaping and pest control meet SLAs.
  • Conduct routine inspections to assess service quality and recommend improvements.
  • Liaise with contractors to ensure contractual obligations and report deficiencies.
  • Verify completion of work orders and service requests.
  • Ensure compliance with health, safety, environmental and quality standards.
  • Respond to tenant, visitor and stakeholder enquiries and resolve service complaints.
  • Maintain service records and prepare daily, weekly and monthly performance reports.

Requirements

  • 7–10 years' experience in facilities management, soft services, hospitality, or property management.
  • Preferable experience managing service providers and contractors.
  • Experience in large-scale developments, mixed-use communities or public venues advantageous.

Skills

Facilities ManagementSoft ServicesContract ManagementInspectionHealth & SafetyCustomer ServiceReportingVendor ManagementWaste ManagementLandscaping oversight

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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