Ministry of Hajj & Umrah

Ministry of Hajj & Umrah portal for pilgrim services and guidance

About the website

The Ministry of Hajj & Umrah’s official website provides digital services, informational resources, and announcements related to Hajj and Umrah. Through its electronic portal and smart-device applications, including the Nusuk app, the ministry offers tools and procedures that enable pilgrims and users to access services and complete official transactions electronically. The site also publishes awareness guides to help pilgrims prepare for and perform rites. The website serves pilgrims, visitors to Makkah and Madinah, and organisations involved in pilgrim services by publishing official updates, licensing announcements for foreign pilgrim service companies, and community initiatives. It presents news, events, an interactive achievements map, and guidance materials intended to enhance the pilgrims’ experience. Visitors use the site to find digital services and apps, review guidance and awareness content, read announcements such as calls for licensing applications, and participate in the Community Satisfaction Survey. The site includes information about cookies and the privacy policy to inform users about data handling and browsing experience.

Services & products

Digital services via the electronic portal
Nusuk app for planning Umrah and visits
Awareness and guidance materials for rites
Announcements and community surveys
Licensing applications for foreign pilgrim service companies

Frequently asked questions

How can I participate in the Community Satisfaction Survey?

The Ministry’s official website publishes the Community Satisfaction Survey and provides information on how to submit feedback and participate. Details and links are available on the ministry’s site.

Where can I find the Ministry's digital services and apps like Nusuk?

The Ministry’s electronic portal and smart device applications, including the Nusuk app, are listed on the official website and provide access to digital services for pilgrims.

Does the Ministry publish licensing calls for foreign pilgrim service companies?

Yes. The Ministry’s website publishes announcements about opening applications for licensing foreign pilgrim service companies and provides related information.