The Ministry of Municipalities and Housing

Enhancing integration of municipal services and housing products for Saudi cities

About the website

The Ministry of Municipalities and Housing provides municipal and housing services and information for residents, businesses, government entities and non-profit organizations in Saudi Arabia. Through its official website and mobile applications, the ministry publishes service statistics and offers a range of electronic services designed to manage municipal authorizations, housing programs and construction- and infrastructure-related procedures. Available digital services include municipal delegation and authorization workflows, issuance of technical reports and building restoration permits, excavation and infrastructure coordination, and sector platforms such as the Tobacco Products Sales Fee Platform. The ministry also promotes mobile apps—Sakani for housing services, Balady for municipal services and Furas for investment opportunities—to improve access to specific programs. Visitors use the ministry site and apps to start services, submit requests, check approval status and view news and announcements. Contact and customer-care channels for specific services (for example Sakani and Balady centers) and important numbers are listed through the ministry’s published information.

Services & products

Electronic municipal authorization and delegation services
Issuing technical reports and building restoration permits
Excavation coordination and infrastructure services
Tobacco Products Sales Fee Platform
Mobile applications for housing and municipal services (Sakani, Balady, Furas)

Frequently asked questions

How do I use the ministry's e-services?

The ministry provides multiple electronic services and mobile applications (Sakani, Balady, Furas) that let users start services, submit requests, and check approval or status information online. Some services are available without visiting a municipal secretariat.

What are the ministry's mobile apps and their purpose?

The ministry publishes mobile applications including Sakani for housing services, Balady for municipal services, and Furas for investment opportunities to provide faster access to specific services.

How can I contact the ministry's customer service centers?

The ministry lists important contact numbers and customer care centers for specific services (for example, Sakani and Balady customer centers and Balady reports).

What types of e-services are available?

The ministry's e-services include municipal delegations and authorizations, construction-related services (technical reports, restoration permits), excavation coordination, and sector-specific platforms such as the Tobacco Products Sales Fee Platform.