Job summary
Four Seasons Resort and Residences Red Sea at Shura Island seeks an Assistant Front Desk Manager for its Red Sea resort. Based at the Four Seasons Red Sea development, you will oversee check-in/out operations, train and mentor front desk staff, and coordinate guest services as the property prepares to open.
Key responsibilities
- Supervise Front Desk team to ensure efficient check-in/check-out
- Support Front Office Manager with daily operations and scheduling
- Resolve guest concerns and perform service recovery
- Record and communicate guest preferences across departments
- Train and mentor Guest Services Agents
- Assist development of front desk procedures for resort opening
- Coordinate with Housekeeping, Concierge and Guest Experience
- Handle VIP arrivals and special occasions
Requirements
- Supervisory experience at Front Desk in luxury hotel or resort
- Bachelor’s degree preferred in Hospitality Management
- Minimum 2 years in a 5-star Front Office role
- Fluent Arabic and English (written and spoken)
- Working knowledge of hotel property management systems
- Ability to remain calm under pressure and attention to detail
- Pre-opening experience is an advantage
Benefits
- Competitive tax-free salary
- Fully furnished accommodation and transportation
- 30 days annual leave plus public holidays
- Ticket and living allowances
- Complimentary meals and uniform care
- Comprehensive medical and life insurance
- Employee Assistance Program and global complimentary stays
- Career development opportunities
Skills
Guest servicesFront office systemsLeadershipService recoveryTraining & mentoringCommunication (Arabic)Communication (English)Organizational skillsProblem solvingPre-opening operations
Source: Workday. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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