Job summary
Attractions Shift Supervisor at SEVEN in Riyadh responsible for leading the attraction floor team during assigned shifts. Ensures smooth operations, safety compliance and high-quality guest service while managing incidents and preparing shift reports.
Key responsibilities
- Supervise and lead attraction staff during assigned shifts
- Assign tasks to team members to ensure adequate coverage
- Provide on-the-spot training and guidance to staff
- Monitor guest services, equipment, and safety protocols
- Address operational issues and escalate when necessary
- Handle guest inquiries, complaints, and feedback professionally
- Perform regular checks of equipment and facilities for hazards
- Prepare and submit accurate shift reports and documentation
Requirements
- High school diploma or equivalent
- Additional hospitality or management qualification is a plus
- 3–5 years supervisory experience in guest-facing environment
- Strong leadership and communication skills
- Ability to handle multiple operational tasks
Skills
Team leadershipGuest serviceOperations managementIncident reportingStaff trainingSafety complianceCommunicationShift scheduling
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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