Job summary
Matar Al Baqmi Holding Company in Al Jubail is hiring a Dispatcher within the Supply Chain team. The role coordinates daily deliveries, monitors truck movements via GPS, confirms customer readiness, manages exceptions, and keeps stakeholders informed to ensure efficient, timely deliveries.
Key responsibilities
- Monitor daily truck movements via GPS and track departures, arrivals and returns
- Identify and follow up on delayed, stationary, or deviating vehicles
- Contact customers before dispatch to confirm readiness and storage capacity
- Coordinate between customers, drivers, dispatchers and logistics teams
- Support execution and optimisation of daily dispatch and delivery plans
- Log and manage delivery exceptions; escalate unresolved issues
- Maintain accurate delivery documentation and trip records
- Prepare daily and weekly logistics performance reports
Requirements
- Diploma or Bachelor's in Logistics, Supply Chain, Business Admin or related (preferred)
- Proven experience in customer service, logistics operations or coordination
- Knowledge of transport processes and inventory management principles
- Strong coordination, organisational and problem-solving skills
- Effective communication with customers, drivers and internal teams
- High attention to detail and ability to prioritise in fast-paced settings
Skills
GPS trackingLogistics coordinationCustomer serviceReport writingProblem solvingFleet monitoringTime managementStakeholder communicationInventory principlesException management
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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