Job summary
Foodics is hiring a Relationship Management Specialist in Madinah for its Customer Operations team. The role involves managing customer portfolios, securing renewals, resolving issues proactively, and preventing churn to retain ARR.
Key responsibilities
- Manage a portfolio of customers and maintain strong relationships
- Drive successful contract renewals and retention outcomes
- Proactively identify and resolve customer issues
- Act as a trusted customer success partner for assigned accounts
- Own churn prevention activities and ARR retention targets
Skills
Relationship ManagementCustomer SuccessRenewalsChurn PreventionARR RetentionCommunicationProblem SolvingStakeholder Management
Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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