Saudi Directory

Guest Service Associate

SEVEN · Riyadh

Full-timeOn-siteEntry level30 Jul 2026
Apply now
Share:

Job summary

The Guest Service Associate at SEVEN in Riyadh is the main contact for visitors, ensuring a welcoming experience. The role handles inquiries, assists with reservations and rentals, manages front-desk tasks, and works with the team to resolve issues and improve guest satisfaction.

Key responsibilities

  • Welcome guests and maintain a friendly atmosphere on arrival
  • Handle inquiries about facility, hours, services and offerings
  • Assist with reservations, equipment rentals and special requests
  • Resolve complaints or escalate to Shift Supervisor when needed
  • Manage front-desk tasks: check-ins, check-outs and payments
  • Coordinate with maintenance and cleaning teams to address issues
  • Monitor guest feedback and report recurring problems
  • Participate in team meetings and training sessions

Requirements

  • 1–2 years in a guest-facing or guest service role
  • Experience in hospitality or entertainment is preferred
  • Strong interpersonal and communication skills
  • Positive attitude and commitment to excellent service

Skills

Guest relationsCustomer serviceCommunicationComplaint resolutionCash handlingFront desk operationsTeam collaborationTime management

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

Apply now

Similar jobs

All Hospitality, Food & Tourism jobs

Rotana Hotels

Accounts Supervisor - Receivable

New
RiyadhFull-time

Accounts Supervisor (Receivable) at Rotana Hotels, Centro Waha in Riyadh. The role involves reviewing city ledger folios, preparing and issuing invoices, verifying supporting documents and handling receipts to ensure accurate customer billing.

Hospitality, Food & Tourism

Barceló Hotel Group

General Manager

New
RiyadhFull-time

The General Manager for Barceló Riyadh Olaya in Riyadh will lead the hotel's overall operations, finances and guest experience. The role oversees all departments, drives strategic plans and ensures compliance with brand standards to optimise performance.

Hospitality, Food & Tourism

Hire Fellows

Sous Chef (3D Cake Artist)

New
Riyadh

Hire Fellows in Riyadh seeks a hands-on Sous Chef (3D Cake Artist) to oversee kitchen production across multiple sections. The role manages daily production, ensures product quality and food-safety compliance, and leads the kitchen team to deliver orders on time.

Hospitality, Food & Tourism

Hire Fellows

Sous Chef (3D Cake Artist)

New
JeddahFull-time

Hire Fellows is hiring a Sous Chef (3D Cake Artist) in Jeddah to lead kitchen production. The role oversees multiple sections, ensures orders meet quality and food-safety standards, and manages team performance and daily output.

Hospitality, Food & Tourism

Rotana Hotels

Housekeeping Supervisor

New
MeccaFull-time

Housekeeping Supervisor position at Rotana Hotels (Al Marwa Rayhaan by Rotana) in Makkah. The role oversees room attendants, assigns daily tasks, inspects rooms for cleanliness and handles guest requests and complaints to maintain hotel standards.

Hospitality, Food & Tourism

Rotana Hotels

Executive Secretary

MeccaFull-time

Rotana Hotels in Makkah (Al Marwa Rayhaan by Rotana) is hiring an Executive Secretary to provide comprehensive executive and administrative support to the General Manager, managing correspondence, meetings, travel and internal coordination. The role handles confidential matters and ensures smooth operation of the executive office.

Hospitality, Food & Tourism