Job summary
SEVEN in Riyadh is hiring a Head Hostess to manage reception and guest welcome operations in the dining hall. The role ensures a professional first impression, oversees the hostess team, and supports smooth guest flow and service standards.
Key responsibilities
- Greet and welcome guests professionally at arrival
- Maintain visible presence at reception to support guest interactions
- Provide information about the dining hall, vendors, services and events
- Handle guest inquiries, requests and escalate issues when needed
- Supervise and coach hostess/receptionist team during daily operations
- Ensure reception areas are organized, presentable and properly staffed
- Assist Reception Manager in coordinating daily reception operations
- Collect and communicate guest feedback to management for improvements
Requirements
- 3–5 years experience in hospitality, guest relations, or reception roles
- Supervisory or team leader experience preferred
- Experience in restaurants, hotels, or large dining venues is an advantage
Skills
Guest relationsTeam supervisionReception managementCustomer serviceCommunicationConflict resolutionShift coordinationFeedback handling
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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