Job summary
Meem Hotel Management in Jeddah is hiring a Head Waiter to lead the restaurant service team and ensure high-quality dining experiences. The role involves supervising daily service, coordinating with the kitchen, and upholding hotel service and hygiene standards.
Key responsibilities
- Supervise waiters across breakfast, lunch, dinner and events
- Assign stations, run pre-shift briefings and prepare team for service
- Greet guests, assist with seating and handle requests or complaints
- Take orders and ensure timely, correct delivery of food and drinks
- Maintain menu, ingredient and allergen knowledge and inform kitchen
- Check table settings, cleanliness, grooming and presentation
- Train and coach staff on service standards and guest interaction
- Manage billing, POS use, shift handovers and report supply issues
Requirements
- Minimum 3 years in food and beverage service
- At least 1 year as Head Waiter, Team Leader or Senior Waiter
- Proven ability to supervise and maintain service standards
- Experience handling guest complaints and special requests
- Familiarity with POS systems and billing procedures
- Hospitality qualification or relevant training preferred
- Good spoken and written English
- Availability to work shifts, weekends and public holidays
Skills
LeadershipCustomer serviceShift managementMenu knowledgeAllergen awarenessPOS systemsComplaint handlingTraining/coachingCommunicationAttention to detail
Source: Company careers page. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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