Saudi Directory

IT Technician

Taj HR · Jeddah

Full-timeOn-siteMid level29 Oct 2026
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Job summary

Taj HR seeks an IT Technician in Jeddah to deliver hands‑on desktop, hardware, software and network support. The role includes troubleshooting day‑to‑day IT issues and supporting Oracle NetSuite–ZenHR integration activities.

Key responsibilities

  • Provide desktop and laptop hardware diagnostics, software installation and peripheral configuration.
  • Troubleshoot Windows OS, Microsoft 365 and end‑user device issues.
  • Diagnose and resolve LAN/WAN and TCP/IP network connectivity problems.
  • Support and troubleshoot system integrations between Oracle NetSuite and ZenHR.
  • Monitor and independently resolve IT incidents within scope; escalate complex issues.
  • Document technical issues, troubleshooting steps and resolutions.
  • Provide technical assistance to employees to ensure reliable daily IT operations.
  • Coordinate with teams and service providers to maintain system functionality.

Requirements

  • Minimum ~2 years relevant IT support/technician experience preferred.
  • Practical desktop support and hardware/software troubleshooting experience.
  • Working knowledge of Microsoft 365 and common business applications.
  • Understanding of networking fundamentals: LAN/WAN, TCP/IP, DNS, DHCP, VLANs, Wi‑Fi.
  • Familiarity with system integration concepts and NetSuite–ZenHR integrations.
  • Strong analytical and problem‑solving skills.
  • Excellent English communication, written and spoken.
  • Ability to work independently and manage technical incidents.

Benefits

  • Work visa sponsorship available for eligible external candidates.

Skills

WindowsMicrosoft 365TCP/IPDNSDHCPVLANsWi‑FiDesktop supportNetSuiteZenHR

Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.

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