Job summary
DeepSource Technologies in Riyadh is hiring an L1 Support Engineer to deliver first-line IT support and maintain daily operations. The role involves supporting Linux and Windows systems, monitoring services, handling tickets, and coordinating with clients and internal teams.
Key responsibilities
- Provide first-level support for Linux and Windows systems
- Monitor systems and applications for availability and performance
- Perform basic network checks and troubleshooting
- Handle incidents and requests through ticketing tools
- Support on-site operational activities as required
- Escalate complex issues to higher-tier support
- Communicate with clients and internal teams
Requirements
- Basic Linux and Windows administration knowledge
- Understanding of system and application monitoring
- Basic networking fundamentals
- Experience with ticketing/ITSM tools preferred
- Fluent English
- Good communication and interpersonal skills
- Saudi national
Skills
LinuxWindowsSystem monitoringApplication monitoringNetworking fundamentalsTicketing/ITSMIncident managementCommunicationClient support
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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