Saudi Directory

NOC Support Services Engineer

DeepSource Technologies · Riyadh

Full-timeOn-siteMid level26 Aug 2026
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Job summary

DeepSource Technologies is hiring a NOC Support Services Engineer in Riyadh to monitor enterprise IT infrastructure, support incident response, and troubleshoot network and system issues to maintain service availability.

Key responsibilities

  • Monitor servers, networks and enterprise IT services
  • Respond to system alerts and investigate incidents
  • Troubleshoot infrastructure, network and system issues
  • Escalate critical incidents to appropriate technical teams
  • Support incident, problem and change management processes
  • Maintain operational documentation and daily health reports
  • Ensure system availability and service continuity
  • Collaborate with infrastructure and network teams on resolutions

Requirements

  • Bachelor's degree in Computer Science, IT, or related field
  • At least 2 years in IT Support, NOC operations, or infrastructure support
  • Experience monitoring enterprise IT infrastructure
  • Knowledge of Windows and Linux operating systems
  • Basic understanding of networking concepts
  • Strong analytical, communication and problem-solving skills

Skills

MonitoringWindowsLinuxNetworkingTroubleshootingIncident ManagementITILVirtualizationCloudDocumentation

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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