Job summary
Foodics is hiring an Operations Specialist for its Foodics Pay team in Riyadh to manage bank and merchant relationships, POS terminal operations, and settlements. The role ensures regulatory compliance, prepares SLA reports, handles disputes, and maintains operational and vendor performance records.
Key responsibilities
- Build and maintain relationships with bank stakeholders and internal teams
- Ensure POS activities comply with SAMA, MADA and SLA rules
- Own merchant onboarding, terminal management and merchant profiling
- Manage settlements, reconciliations, chargebacks and dispute coordination
- Prepare and submit SAMA SLA and mandate reports
- Maintain inventory, billing updates and validate invoices before bank submission
- Serve as single point of contact for POS vendor and monitor vendor performance
- Create and keep organized engagement history and backup for reports
Requirements
- Bachelor's degree in finance, business, economics, law or related field
- 1-2 years' experience as Operations Officer or Accounts Officer
- Knowledge of SAMA regulations and KSA payment compliance
- Familiarity with TMS (Terminal Management System)
- Advanced Excel and Microsoft Office skills
- Strong written and verbal English and Arabic communication
- Self-driven and able to work independently in fast-paced environment
Benefits
- Competitive compensation and bonuses
- Potential equity/shares
- Annual learning stipend and regular training
- Opportunities for international exposure and mentoring
Skills
ExcelMicrosoft OfficeTerminal Management System (TMS)Settlement & ReconciliationRegulatory Compliance (SAMA)Account ManagementReportingCommunication (English & Arabic)
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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