Job summary
SEVEN is hiring a Reception Supervisor in Riyadh to manage reception and guest welcome operations in the dining hall. The role leads the reception team, coordinates guest flow, covers shifts as needed, and liaises with the Operations Manager to maintain high service standards.
Key responsibilities
- Oversee daily reception and guest welcome operations in the dining hall.
- Ensure professional, friendly, and efficient guest reception at all times.
- Manage and supervise Head Hostess and receptionist team members.
- Develop staff schedules and maintain adequate reception coverage.
- Monitor guest flow and coordinate with floor teams during peak periods.
- Support and cover reception shifts when required to maintain operations.
- Report guest feedback and operational updates to the Operations Manager.
- Promote dining hall offerings, vendors, and ongoing events to guests.
Requirements
- Minimum 8 years' experience in hospitality, guest relations, or reception operations.
- At least 5 years in a supervisory or managerial position.
- Experience in restaurants, hotels, food halls, or large hospitality venues preferred.
Skills
Guest relationsTeam leadershipShift schedulingCustomer serviceConflict resolutionOperations coordinationReportingStaff coaching
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
Apply now