Job summary
Horizontal Digital is hiring a Salesforce Functional Lead in Jeddah or Riyadh to lead the functional design and delivery of a large-scale Salesforce programme for an enterprise client. The role involves translating business needs into Salesforce capabilities, running discovery and UAT, leading cross-functional teams and managing client relationships.
Key responsibilities
- Lead functional delivery to meet scope, budget, client satisfaction and business outcomes
- Act as trusted advisor and build strategic client relationships
- Translate business requirements into Salesforce functional requirements
- Plan and run discovery workshops and current-state analysis
- Produce roadmaps, MVP definitions, feature prioritisation and requirements docs
- Run UAT planning, documentation and deliver user training
- Mentor junior delivery team members and contribute to practice growth
- Write and refine user stories and epics in Jira
Requirements
- 8+ years client-facing consulting or professional services experience
- 6+ years designing and implementing Salesforce solutions
- Deep knowledge of Sales, Service, Experience, Data and Marketing Cloud capabilities
- Strong stakeholder management and communication skills
- Experience in end-to-end digital experience design and development
- Proven track record designing scalable solutions and hands-on configuration
- Salesforce certifications, familiarity with Marketing Cloud or Account Engagement
- Based in or willing to relocate to Riyadh or Jeddah
Benefits
- 22 days annual leave
- Comprehensive medical insurance for employee, spouse and children
- Visa for employee, spouse and children
- Flexible hours and WFH twice weekly
- Two weeks remote work per year
Skills
Salesforce Sales CloudService CloudMarketing CloudAccount Engagement (Pardot)Requirements elicitationUser storiesJiraUX designStakeholder managementWorkshop facilitation
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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