Job summary
Senior Account Manager – Enterprise at ZainTECH in Riyadh responsible for managing and growing a portfolio of enterprise clients by delivering ICT and digital solutions. The role builds customer relationships, identifies growth opportunities and drives revenue across cloud, cybersecurity, data and digital services.
Key responsibilities
- Serve as primary contact for a portfolio of enterprise accounts and manage ongoing client engagement
- Build and maintain relationships with key stakeholders to understand business and technology needs
- Conduct regular account reviews to assess performance and identify growth opportunities
- Coordinate with product, presales and delivery teams to ensure seamless solution delivery
- Manage contract renewals and ensure continued customer value realization
- Develop and present proposals and presentations aligned with customer requirements
- Drive upselling and cross-selling to expand services within assigned accounts
- Maintain accurate account and opportunity records in CRM systems
Requirements
- 8+ years account management experience in ICT, cloud services, or technology industries
- Experience managing enterprise customer accounts
- Good understanding of cloud (IaaS/PaaS/SaaS), cybersecurity, data and digital transformation solutions
- Proven track record growing accounts via upselling and cross-selling
- Experience with major cloud platforms such as Oracle, AWS, or Microsoft Azure
- Knowledge of cybersecurity, data management, networking and transformation best practices
- Familiarity with CRM tools (e.g., Salesforce)
- Bachelor’s degree in Computer Science, IT, Business, or related field
Skills
Account ManagementConsultative SellingCloud (IaaS/PaaS/SaaS)CybersecurityData & AnalyticsSolution PositioningCRM (Salesforce)Proposal WritingStakeholder ManagementPresales Collaboration
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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