Job summary
Senior Manager, Worker Welfare at Qiddiya Investment Company in Riyadh responsible for leading city-wide worker welfare across operational assets and events. The role develops standards, manages audits and contractor compliance, handles grievances, and supports operational readiness to protect workforce wellbeing.
Key responsibilities
- Develop and maintain the city-wide Worker Welfare Framework, standards and assurance programmes.
- Manage Worker Welfare Management Plan across assets, shifts, service providers and contractors.
- Lead inspections, audits and assurance for accommodation, transport, sanitation and welfare facilities.
- Oversee contractor and service provider compliance and performance reviews related to welfare.
- Support mobilisation, operational readiness and asset handover with welfare requirements.
- Provide welfare oversight for event, temporary and seasonal workforces.
- Operate grievance, escalation and reporting mechanisms and ensure timely investigations.
- Maintain welfare KPIs, dashboards and deliver regular performance reports to leadership.
Requirements
- Bachelor's degree in Social Sciences, Public Health, OHS, Facilities or related field.
- Relevant training or certification in worker welfare, social compliance, HSE or auditing preferred.
- 7+ years' experience in worker welfare, accommodation/camp operations, social compliance or facilities.
- Experience in large multi-site destinations or complex operational environments preferred.
- Proven ability in multi-site auditing, corrective action close-out and vendor/SLA management.
- Experience supporting operational readiness, mobilisation or major events preferred.
- Able to work independently across a dispersed portfolio and drive improvements to closure.
Skills
worker welfareauditingcontractor managementcompliancestakeholder engagementperformance reportingincident/grievance handlingoperational readinessSLA managementrisk-based inspections
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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