ServiceNow Technical Lead (Facility Management)

Müller`s Solutions · Riyadh

On-siteSenior9 Jul 2026
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Job summary

Müller`s Solutions is hiring a ServiceNow Technical Lead in Riyadh to lead a Facility Management implementation for a large enterprise. The role involves solution design, platform configuration and SAP integrations to deliver maintenance, work order, asset and service request capabilities.

Key responsibilities

  • Lead end-to-end implementation of ServiceNow Facility Management solution.
  • Design scalable ServiceNow solutions aligned with business and technical needs.
  • Configure and customize modules for maintenance, work orders and service requests.
  • Oversee integrations between ServiceNow and SAP for vendors, contracts and POs.
  • Lead technical design sessions, architecture reviews and development activities.
  • Develop and review integrations using IntegrationHub, REST/SOAP and MID Server.
  • Support testing phases, production deployment and hypercare activities.
  • Prepare technical documentation, solution designs and implementation artifacts.

Requirements

  • Bachelor's degree in Computer Science, IT, Engineering or related field.
  • 8+ years of ServiceNow implementation experience.
  • Minimum 3 years as a Technical Lead or Solution Architect.
  • Hands-on experience with Workplace Service Delivery or Facility Management modules.
  • Experience implementing maintenance, work orders, asset and service request processes.
  • Proven integration experience with SAP ERP, S/4HANA or SAP Ariba.
  • Practical knowledge of Script Includes, Business Rules and Client Scripts.
  • Experience with IntegrationHub, Flow Designer and MID Server.

Skills

ServiceNowIntegrationHubFlow DesignerREST APIsSOAP APIsMID ServerSAP S/4HANASAP AribaSolution DesignReporting & Dashboards

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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