Job summary
SOOR (a Master-Works subsidiary) in Riyadh seeks a Solution Specialist to translate business needs into practical technology solutions. The role designs, configures, integrates, and supports enterprise systems to ensure successful implementation and user adoption.
Key responsibilities
- Gather and analyze business requirements and produce functional and technical designs
- Evaluate and recommend applications, platforms, and integrations
- Configure, customize, and integrate enterprise systems (ERP, CRM, workflows)
- Prepare documentation, process maps, business cases including costs and risks
- Coordinate with developers, vendors, and infrastructure teams for build and deployment
- Support user acceptance testing, training, rollout and drive user adoption
- Provide second-line application support and identify improvement opportunities
- Research emerging technologies and advise stakeholders on process improvements
Requirements
- Bachelor’s degree in Computer Science, IT, Engineering, or related field
- Minimum 5 years' experience in technical solutions, systems integration, or support
- Good understanding of system integration, deployment, and troubleshooting
- Strong documentation and technical writing skills
- Good communication, problem-solving, and stakeholder management skills
Skills
Systems integrationERPCRMSolution designTechnical writingUATStakeholder managementTroubleshootingProcess mappingConfiguration
Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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