T24 Technical Support Specialist

TAWANTECH · Riyadh

Full-timeOn-siteMid level19 Jul 2026
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Job summary

TAWANTECH in Riyadh is hiring a T24 Technical Support Specialist focused on Close of Business (COB) operations. The role involves monitoring, maintaining and troubleshooting Temenos T24 environments to ensure COB cycles complete smoothly and systems remain available.

Key responsibilities

  • Monitor and ensure daily Close of Business (COB) processing completes within SLA
  • Investigate and resolve COB failures, errors, and delays
  • Manage and troubleshoot batch jobs, scripts, and environment parameters
  • Perform system health checks, log analysis, and application monitoring
  • Log and track incidents; conduct root cause analysis of recurring issues
  • Coordinate with vendors, infrastructure, database and application teams
  • Work with business users and functional consultants to prioritise support
  • Identify opportunities to optimise and automate COB processes

Requirements

  • Bachelor’s degree in Computer Science, IT or related field
  • 3–7 years in Temenos T24 technical environments including COB support
  • Strong knowledge of T24 architecture, jBase/TAFJ, routines and OFS
  • Hands-on experience managing COB tasks and batch job configuration
  • Familiarity with T24 modules (AA, FT, ST, MM, LC)
  • Scripting experience (Unix/Linux shell, jBase routines)
  • Knowledge of Oracle or MSSQL databases
  • Experience with monitoring tools and schedulers (Control-M, Cron)
  • Ability to work shifts and under pressure
  • Good analytical and problem-solving skills

Skills

Temenos T24COB supportjBaseTAFJUnix/Linux shell scriptingOFSControl-MCronOracleMSSQL

Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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