Job summary
Associate - E‑Commerce at Chalhoub Group in Jeddah. The role manages the brand website and retailer e-commerce channels, overseeing orders, product data, warehouse coordination, client support and performance reporting.
Key responsibilities
- Manage daily operations of brand website and retailer e-commerce channels.
- Ensure accurate product information across online platforms.
- Coordinate order fulfillment and warehouse replenishment.
- Handle payments, client support and gifting logistics.
- Monitor sales performance and prepare reports.
- Maintain expense records and manage purchase orders.
- Perform website testing and drive continuous improvements.
- Follow up on issues to ensure timely resolution.
Requirements
- Experience in order management, payments and client support.
- Familiarity with website and product management.
- Coordination skills for warehouse and replenishment.
- Experience with samples and client gifting logistics.
- Ability to prepare sales reports and monitor performance.
- Experience managing expenses and purchase orders.
- Website testing and continuous improvement skills.
- Strong attention to detail and follow-up orientation.
Benefits
- Health care coverage
- Child education contribution
- Flexible and remote working policies
- Exclusive employee discounts
Skills
Order managementE-commerce platformsProduct information managementInventory coordinationCustomer supportReporting & analyticsWebsite testingPurchase order managementAttention to detailCross-team coordination
Source: Company careers page. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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