Job summary
Customer Success Intern at Company in Riyadh supporting clients using Mohasby services. The role handles inquiries, client onboarding, CRM updates, coordination with accounting/operations, and helps improve satisfaction and retention.
Key responsibilities
- Support clients across their journey with Mohasby services
- Respond to inquiries and ensure timely issue resolution
- Follow up to confirm client satisfaction and service quality
- Coordinate between clients and accounting/operations teams
- Assist onboarding of new clients and guide through processes
- Maintain and update customer records in the CRM
- Identify customer needs and recommend service improvements
- Help prepare reports on customer feedback and satisfaction
Requirements
- Bachelor degree in Accounting or related field; fresh graduates welcome
- Strong communication and problem-solving skills
- Customer-first mindset and positive attitude
- Ability to multitask and stay organized
- Good command of Arabic and English preferred
- Basic understanding of accounting or SaaS services
Benefits
- Training and mentorship from experienced professionals
- Opportunity to develop business and communication skills
- Potential for future career growth within the company
- Collaborative and supportive work environment
Skills
Customer SupportCRMCommunicationProblem SolvingOnboardingAccounting BasicsMultitaskingReportingClient CoordinationArabic
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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