Job summary
United Motors Group (Fix Auto) in Dammam is hiring a Service Advisor to handle customer interactions and coordinate vehicle repairs. The role includes scheduling, preparing estimates and invoices, and keeping customers, technicians and insurers informed to ensure timely, high-quality repairs.
Key responsibilities
- Greet customers, record concerns and answer questions about repairs, estimates and claims.
- Schedule appointments and manage vehicle drop-off and pick-up logistics.
- Prepare accurate repair estimates and explain scope and costs to customers.
- Generate invoices for completed repair work.
- Maintain regular updates with customers, technicians and insurance adjusters.
- Document customer details, repair information and additional notes.
- Monitor repair timelines to help meet specified completion targets.
- Address issues to ensure smooth workflow and customer satisfaction.
Requirements
- High School Diploma.
- 4 years total experience; 1 year in a similar role.
- Excellent verbal and written communication skills.
- Strong computer skills.
- Knowledge of auto body repair techniques, tools and materials.
- Fluent in English; Arabic desirable.
- Good mathematical skills.
Skills
Customer ServiceSchedulingEstimatesInvoicingInsurance ClaimsCommunicationMS OfficeAuto Body Repair KnowledgeArabicEnglish
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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