Job summary
Product Delivery Manager at Riyadh Air in Riyadh responsible for delivering booking and digital servicing features across web, mobile and chatbot platforms. The role leads agile squads to implement self-service journeys, manage releases, and optimise transactional flows to improve conversion and guest satisfaction.
Key responsibilities
- Lead delivery of digital servicing and booking features across web, mobile and chatbot
- Manage sprint deliverables and coordinate across agile squads
- Drive release cycles and operational handovers
- Collaborate with product, UX, engineering and operations teams
- Monitor performance and resolve production issues
- Continuously optimise transactional self-service journeys
- Ensure digital interactions meet performance and guest satisfaction targets
- Implement API integrations for booking, payment and servicing flows
Requirements
- Degree qualification
- Minimum 7 years in digital product delivery
- Experience in an airline or aviation environment
- Proven Agile experience: sprint planning and backlog management
- Hands-on API integration experience for booking, payment or servicing systems
Skills
AgileSprint planningBacklog managementAPI integrationOffer and Order retailingDigital product deliveryCross-functional coordinationPerformance monitoringIssue resolutionUX collaboration
Source: Company careers page. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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