Job summary
The Field Trainer & Capability Development Specialist at Chalhoub Group in Riyadh will strengthen frontline skills across direct retail and distribution channels. The role delivers field coaching, onboarding, product and selling skills training, and leads a network of training ambassadors to improve customer experience and commercial performance.
Key responsibilities
- Conduct training needs analysis and maintain an annual capability calendar
- Localize brand training materials and deliver product and selling skills sessions
- Provide regular store visits and hands-on coaching to frontline staff
- Design and run train-the-trainer sessions for ambassadors and champions
- Develop onboarding journeys and readiness assessments for new hires
- Monitor training impact using capability indicators and commercial metrics
- Coordinate training activities with store, channel, and regional teams
- Maintain training records and report capability progress to leadership
Skills
Training needs analysisField coachingLearning designOnboardingCapability assessmentSales enablementPerformance analysisTrain-the-trainerLMS/digital learningStakeholder management
Source: Company careers page. Last checked as open: 13 Nov 2026. You apply directly with the employer.
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