Customer Success & Sales Associate

Sanabil Studio · Riyadh

Full-timeMid level17 Aug 2026
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Job summary

Sanabil Studio (Revie) in Riyadh is hiring a Customer Success & Sales Associate to support the interior design team. The role manages customer relationships from proposal to signed project, drives conversions and upsells, and coordinates with design, CX, and marketing teams to deliver an excellent client experience.

Key responsibilities

  • Follow up with customers after proposals and negotiations
  • Serve as primary contact for customers through the sales journey
  • Address customer questions and handle objections confidently
  • Convert qualified opportunities into signed projects
  • Identify and pursue upselling opportunities
  • Join or lead customer meetings with interior designers
  • Qualify inbound leads when required
  • Keep customer interactions updated in the CRM

Requirements

  • Fluent spoken and written English and Arabic
  • Comfortable speaking with customers via calls, WhatsApp, and video
  • Proven objection handling, negotiation, and upselling skills
  • Ability to build long-term customer relationships
  • Collaborative team player with proactive communication
  • Highly organized with strong follow-up and attention to detail
  • Comfortable using CRMs and digital tools
  • Preferred: 2+ years in Sales, Customer Success, Account Management, or BD

Skills

Customer SuccessSalesObjection HandlingNegotiationUpsellingCRMWhatsAppVideo MeetingsCross-functional CommunicationOrganization

Source: Company careers page. Last checked as open: 14 Nov 2026. You apply directly with the employer.

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