Saudi Directory

Guest Relations Associate

Gathern · Riyadh

Full-timeOn-siteEntry level2 Nov 2026
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Job summary

Gathern in Riyadh is hiring a Guest Relations Associate for on-site operations. The role involves handling guest inquiries and complaints, assisting with bookings, maintaining guest records, and ensuring positive experiences.

Key responsibilities

  • Serve as main point of contact for guest inquiries
  • Resolve guest issues and complaints professionally and promptly
  • Assist guests with reservations and product recommendations
  • Maintain and update accurate guest records
  • Collaborate with colleagues to improve guest satisfaction

Requirements

  • Bachelor's degree or diploma
  • Excellent communication and interpersonal skills
  • Able to remain calm and professional under pressure
  • Organized with attention to detail
  • Available to work flexible hours, including weekends and holidays
  • Positive and friendly attitude

Skills

Customer serviceCommunicationInterpersonal skillsConflict resolutionBooking systemsRecord keepingOrganizationProblem solving

Source: Workable. Last checked as open: 13 Nov 2026. You apply directly with the employer.

Apply now

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