Job summary
Rgheeb in Al Ahsa is hiring an Operations Manager for its Specialty Coffee division. The role oversees daily outlet operations, quality control, team development and operational improvements to deliver consistent specialty coffee experiences and support brand growth.
Key responsibilities
- Oversee daily operations of all coffee outlets to ensure efficient functioning
- Maintain coffee quality, service standards, cleanliness and SOP compliance
- Ensure equipment calibration and consistency in brewing methods
- Lead, mentor and train store managers, head baristas and staff
- Manage P&L, control labor costs, reduce waste and optimize inventory
- Handle supplier relationships, ordering and stock availability
- Conduct branch audits and maintain compliance with food safety laws
- Support new store launches and collaborate on promotional campaigns
Requirements
- Bachelor’s degree in Business, Hospitality, Food Science or related field
- 4–8 years’ experience in F&B operations, specifically specialty coffee
- Proven leadership and multi-unit management experience
- Deep knowledge of coffee production and quality control
- Familiarity with specialty coffee brewing standards and techniques
- Strong organizational and problem-solving skills
- Good communication and interpersonal abilities
Skills
Operations ManagementQuality ControlTeam LeadershipInventory ManagementP&L ManagementSpecialty Coffee BrewingTrainingSupplier ManagementData AnalysisCustomer Experience
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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