Job summary
Rgheeb in Dammam is hiring an Operations Manager for its Specialty Coffee division. The role oversees daily outlet operations, quality control, team development and continuous improvement to deliver consistent specialty coffee experiences.
Key responsibilities
- Manage daily operations across all coffee outlets to ensure efficient service and cleanliness
- Maintain consistent specialty coffee preparation and equipment calibration
- Ensure adherence to SOPs, brand guidelines and food safety standards
- Lead, mentor and train store managers, head baristas and barista teams
- Oversee P&L, control labour costs and minimise waste
- Manage ordering, inventory control and supplier relationships
- Conduct branch audits and maintain operational documentation
- Support store openings, business expansion and promotional deployments
Requirements
- Bachelor’s degree in Business Administration, Hospitality, Food Science or related field
- 4–8 years’ experience in F&B operations, specifically specialty coffee
- Strong leadership and multi-unit management experience
- Deep knowledge of coffee production and quality control
- Familiarity with specialty coffee standards and brewing techniques
- Excellent organizational and problem-solving skills
- Ability to analyse data and implement operational improvements
- Strong communication and interpersonal skills
Skills
Operations ManagementQuality ControlInventory ManagementP&L ManagementStaff TrainingCoffee Brewing TechniquesSupply Chain CoordinationCustomer ExperienceData AnalysisHealth & Safety Compliance
Source: Workable. Last checked as open: 14 Nov 2026. You apply directly with the employer.
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